USPS Operation Santa Now Open for Letter Adoption

WASHINGTON, Nov. 17, 2025 /PRNewswire/ -- The U.S. Postal Service today announced that USPS Operation Santa is now officially open for letter adoption for the 2025 holiday season. Starting today, individuals, families, workplaces and community groups can go to USPSOperationSanta.com to adopt letters to Santa and help make the holidays brighter for children and families across the country.

This year, USPS is placing a special emphasis on adopting family letters — including a new way to do it as a team — to help ensure letters from the same household are adopted and fulfilled together.

"We invite the public to join us in spreading holiday cheer by adopting a USPS Operation Santa letter," said Sheila Holman, USPS vice president of marketing. "Every year we receive far more letters than those adopting, so if you have the means, we encourage you to adopt a letter. And this year we're making it easier for groups to adopt family letters — making the holidays brighter for everyone in a household, and they're fun and easy to complete with friends or coworkers."

Letter Adoption Now Open

Adopters can visit USPSOperationSanta.com and follow the steps below to fulfill a letter:

1. Create a login and verify your identity
2. Browse available letters from across the U.S
3. Adopt the letters you love — including family letters
4. Shop for the perfect gift through Santa's Work Shoppe or on your own
5. Ship your gift right away through our online catalog or from a Post Office location

To help ensure gifts arrive in time for the holidays, adopters should ship gifts no later than Dec. 13. Sending gifts as early as possible helps families know their holiday wishes have been met.

Adopt Family Letters as a Team

USPS is highlighting a feature that makes it easier to fulfill letters from the same household together:

• Join forces to fulfill the whole crew — One person creates the team and invites friends, family, or coworkers to help fulfill a family's letters.
• Each take a page — Team members can claim the letter from the family that speaks to them and invite others to adopt the rest.
• You're in charge — All letters in the family must be adopted. The team admin can see unclaimed letters and adopt the remaining ones to make sure the family is fully covered.

This option is designed for offices, teams, community groups and organizations that want to make a bigger impact together.

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