10-21-2025 2:26pm

Go Digital to Avoid a Trip to Your Local Office During Government Shutdown

Donnella Tilery Editor

The Social Security Administration sent out an email blast to assist people with accessing their accounts online during the government shutdown. Be sure to check the website frequently for updates. Visit this link: https://www.ssa.gov/myaccount/

See below the details:

Due to the Federal Government Shutdown, Social Security offices are open with reduced services. Hearings offices remain open to conduct hearings before an Administrative Law Judge (ALJ).

Social Security and Supplemental Security Income payments to beneficiaries will continue with no change in payment dates.

Due to a lapse in funding, we will only provide the following services at local Social Security offices:

Help you apply for benefits
Assist you in requesting an appeal
Change your address or direct deposit information
Accept reports of death
Verify or change your citizenship status
Replace a lost or missing Social Security payment
Issue a critical payment
Change a representative payee
Process a change in your living arrangement or income (SSI recipients only)
Issue new or replacement Social Security cards

If your visit involves any Social Security-related service not listed above, we regret we are unable to assist you. We cannot provide the following services:

Replace your Medicare card
Issue a proof of income letter
Update or correct earnings record
If you need additional assistance in creating your account, call 1-800-772-1213 and say “Help Desk” for priority service between 8:00 a.m. – 7:00 p.m. local time, Monday through Friday.